AI employee · sales
AI Sales Rep: an answer in seconds, follow-up that never forgets
It responds to an inquiry within a minute — day, night, or holiday. It asks qualifying questions, sends a quote or books a meeting, gently nudges quiet leads, and keeps every record in the CRM. No inquiry is ever left unanswered.
- A reply within a minute, 24/7
- No inquiry ever forgotten
- Follow-up by a set sequence
Where sales teams leave money on the table
The odds of closing a deal drop several-fold within the first hour after an inquiry — yet the typical reply comes the next day.
| Характеристика | Значение |
|---|---|
| Inquiries wait hours for a reply | A customer submits an inquiry in the evening — the rep sees it in the morning and replies after the stand-up. By then the person has three offers from competitors. |
| No one follows up with quiet leads | "I'll think about it" — and the record goes cold. Reps don't have the discipline to follow up systematically at 3, 7, and 14 days, yet a third of revenue is hidden in those "maybes." |
| The CRM is half filled in | Reps hate keeping records. The result: no one knows which stage a deal is at, what was promised to the customer, or why it was lost. |
Tasks
What the AI Sales Rep does
It doesn't replace your salesperson at the negotiating table — it makes sure every real prospect reaches that table warm and with a fully filled-in record.
- Instantly answers inquiries from your site, email, Telegram, and WhatsApp
- Qualifies against your criteria: budget, timeline, need, decision-maker
- Sends quotes, proposals, and presentations from your templates
- Books meetings and calls into the rep's calendar
- Follows up with quiet leads through a sequence of touches: email, messenger, a reminder to the rep
- Keeps the CRM itself: stages, notes, conversation history — always current
Human vs AI employee
| Reply time to an inquiry | hours | within a minute |
|---|---|---|
| Follow-ups with a quiet lead | 1–2, then forgotten | the full sequence to the end |
| Cost | from 80,000 ₽/mo | from 30,000 ₽/mo |
| CRM completeness | half-filled | 100%, automatically |
How we launch it
| Характеристика | Значение |
|---|---|
| 1Study the funnel | Your deal stages, qualifying criteria, and common objections |
| 2Write the scripts | Dialogues for each channel and follow-up sequences with intervals |
| 3Connect channels and CRM | Website, email, messengers, Bitrix24/amoCRM |
| 4Launch and listen | For the first weeks you read the conversations — we fine-tune the tone and scripts |
Guided launch
The first months — with a dedicated manager
The AI is not launched “as is” and left unattended. For the first 1–3 months a dedicated manager runs your process: tunes the system to you, checks every result and fixes mistakes — while the AI learns on your real data in parallel. Nothing goes live without a human in control.
| Характеристика | Значение |
|---|---|
| 1–3 monthsDedicated manager | A dedicated specialist runs your process by hand together with the AI: tunes it to your documents and rules, checks every result, corrects mistakes. The system learns on your data. |
| Decision pointAutopilot or ongoing support | Once quality is stable, you decide: move the process to autopilot (cheaper, the AI works on its own, the manager on standby) or keep permanent support. |
| BeyondOngoing oversight, if you want it | For critical processes — primary documents, paid ads, contracts — many keep the manager for good: they backstop it, develop scenarios and own the result. |
This removes the main fear of automation — “what if it makes a mistake”. Until the AI has proven its accuracy on your tasks, a human is accountable for the result. We agree the format and cost of support around your process.
Where your data is stored
Your customer conversations and CRM data are your client base — your main asset. Processing runs on servers in Russia, and a full installation on your own server is possible — then the base physically never leaves the company. CRM access is granted with minimal rights and revoked in one click.
More about a local neural network on your own server →FAQ
Won't customers be annoyed that a bot is talking to them?
What annoys people isn't a bot — it's a bad bot and silence. A fast, polite, specific reply within a minute consistently rates better with customers than waiting for a live rep until tomorrow. On complex questions it honestly hands off to a person.
What if a customer asks something out of the ordinary?
It answers from your knowledge base, not a rigid script. If a question is beyond the base, it clarifies, logs it, and passes it to a rep with a note. We review such cases and keep training the system every week.
Will it spam customers with follow-ups?
No. Follow-up sequences are set up with sensible intervals and stop conditions: the moment someone replies, buys, or asks not to be contacted, the sequence halts. The tone of every touch is agreed with you before launch.
Will it replace reps entirely?
No, and it shouldn't. Its job is the front line: speed, qualification, follow-up discipline, order in the CRM. Negotiation, bargaining, and closing large deals stay with people — except now that's all they do.
How fast does it go live?
2–3 weeks: a week for scripts and integrations, then a trial run on a share of inquiries under your supervision. Full launch happens once you're satisfied with the quality of the conversations.
Related reading
We cover this topic in more depth on the blog
- How Lead Response Time Affects ConversionThe chance of closing drops sharply within the first hour, yet most companies reply the next day. What slow replies and forgotten follow-ups cost, and how to fix it.AI adoption · 8 min read · Read →
- Building a Support Chatbot That Doesn’t HallucinateA support bot stops inventing answers when it replies from your documentation through RAG and escalates honestly, unlike scripted bots or bare ChatGPT.AI adoption · 8 min read · Read →
- True Cost Per Lead vs the One on Your DashboardAd platforms divide spend by every conversion, including bot submissions and irrelevant enquiries. How to count qualified leads only, and reach cost per customer.Advertising · 7 min read · Read →
Count your lost inquiries
Tell us how many inquiries you get a month and how fast you reply — we'll show how much revenue an instant response and consistent follow-up win back.
Contact
Let us try it on your data
Describe the task and send a couple of typical documents or examples — we will show how the system handles them, before any contract.
- info@stitex.com
- Telegram
- @StitexBot
- Response time
- Within 1–2 business hours
B2B & Commercial:
- All prices include 22% VAT
- Electronic tax invoices & formal agreement
- 3-month warranty on completed code